FAQ
The platform which provides you with all relevant European gas market data.
Frequently asked questions
my.appygas: The Basics
How do I sign up?
Simply go to my.appygas.com/auth/signup/ and create an account with us. You will get an email with a link to verify your email address. The link lasts 24 hours, so please click it within the timeframe to complete your registration. Once your register, your 14-day free trial begins immediately. If you registered but haven’t heard from us, check your Spam folder or contact us at support@appygas.com.
What is my.appygas?
my.appygas is a data platform that collects and aggregates gas market data. The smart visualisations we use to deliver and represent our data makes for a more efficient data collection and assessment process, and makes it easy to assess trends and improve your productivity. We are the trusted partner of top businesses in the gas market, and while our platform is useful for anyone in the gas industry, it is especially helpful for portfolio managers, business analysts, traders, dispatchers, managers, and gas infrastructure employees.
Is there a free trial?
Do you offer promotional codes?
From time to time, we offer promotions that either extend your free trial or give you more appies. Codes may also be issued to your team following an introductory demo. You may redeem promotional codes by going to the Profile page on the my.appygas platform.
my.appygas: The Details
Is there a free version of my.appygas?
Unfortunately, the only way you can currently use our platform for free is during your one-time free trial. This trial period lasts two weeks and allows you to get a taste of our full offering: explore the features, learn how appies work, and compare and contract Classic and Exclusive access. After the free trial ends, you will have to sign up for a paid contract in order to continue using my.appygas.
What is the difference between Classic access and Exclusive access?
Classic access provides standard usage on our modules and features. This option is offered at a flat rate for the duration of your usage contract with my.appygas. If you decide you would like to get even more out of your my.appygas experience, you may switch your service to Exclusive for periods of 7 or 30 days. Doing so allows you to access extended functionality on the same great features. If you start a free trial and really love Exclusive access, you might consider signing up for a package that allows you to get year-long access to Exclusive features. Get in touch with us at sales@appygas.com to find out more, or visit our pricing page for more information.
Is it possible to get permanent Exclusive access?
Which market areas does my.appygas cover?
Our service covers 12 European market areas. In Western Europe, we cover PEG, PVB (Spain), UK, BeLux H and L, NCG H and L, Gaspool H and L, TTF, PSV, and AVTP. In Eastern Europe, we cover Czech and Slovakia. We are currently in the process of adding even more Eastern European market areas, so stay tuned as we continue increasing the available markets.
Do you have an API my team can plug into our own data infrastructure?
What are appies?
appygas reloaded
Where can I find out more about the new access model?
We're happy to hear you would like to learn more about our updates. For everything you need to know, check out the information here. You can view our pricing page or roadmap to get even more details. If you still need some guidance, get in touch with our Sales team at sales@appygas.com. They will be pleased to take you step by step through the changes.
Have the Terms of Service changed?
Yes, our new Terms of Service are active as of October 15, 2020. You can have a look at the new Terms of Service here.
Has my access to my.appygas changed?
That's correct! We updated our model offering for my.appygas starting on October 16, 2020. In order to learn more, view the relevant page on our website, check out the new pricing options, start a free two-week trial, or get in touch with our Sales team.
I used to have a Premium plan with appygas. What happens to my access now that there is a new model?
We are happy to welcome our Premium users to the new model. Since our Terms of Service have changed as of October 16, 2020, you will need to update your plan information in order to continue using our platform.
What is appygas reloaded?
How is the new access model more cost-efficient?
May I still access the my.appygas platform for free?
We offer a free, 14-day trial for you to explore our platform and the different access options (Classic and Exclusive). Once that trial ends, you will only be able to continue using our platform if your company signs up for a paid subscription and authorizes you to have access to the platform. We no longer offer free permanent access to our model.
Customer Solutions
What are customer solutions?
How do I decide if customer solutions are right for my business?
Great question! There are many ways our tailor-made solutions can help your business. From leading a design sprint with your team to coordinating a technical project, we are prepared to propel your vision into reality. Send us an email to our sales team and we would be happy to discuss your unique needs and identify how we can help.